Same-Day Deliveries are available to the DFW area, pending product and driver availability.
White Glove Delivery service is now available to most addresses in North Texas. Contact Us to see if we can deliver to you!
We offer two tiers of delivery service to areas up to 60 miles from our showroom & distribution center in Carrollton, TX. A free pickup option is also available from the distribution center in Carrollton, TX. Here's a break down of our delivery procedure:
You can avoid any delivery charges by choosing the free option of picking up your furniture at our showroom in Carrollton, TX. For orders being picked up, we offer a convenient pre-assembly service on small, approved items. Each piece of furniture you purchase this service for will be completely built when you get to our showroom to pick it up. That way, when you get it home you can simply put it in place and begin enjoying your new home decor. Interested in pre-assembly on your pickup order? Contact us to buy this service & to check which of your furniture pieces are eligible for this service.
Sometimes things don’t quite go as planned & the TV stand build that you thought you’d be able to manage turns into a pile of confusion and backward screws. When you’re wishing you had opted for a higher tier of delivery service where our pros would complete the build for you quickly and correctly, just stop what you’re doing and contact us to set an appointment for our reassembly service! When you purchase this service we’ll send our pros out to end your assembly woes. They’ll pick up where you left off, even un-assemble if necessary, & re-assemble your furniture correctly so you can start enjoying the new addition to your home decor. Pricing varies depending on the zip code to which you order the reassembly service. This service is only available for DFW addresses.
We provide a 48 hour, hassle-free return policy (minus a 15% restocking fee and any delivery and/or assembly charges if applicable). ”Special Order” items do not qualify for returns, as all sales are final. If you would like to make a return please contact us to schedule an appointment to drop off your item(s). The item must be returned within 48 hours of being received and be in “like new” condition with no stains, odors, or damage and with the original manufacturer’s packaging. No exceptions will be made.
If your order was delivered and you wish to have us recover the merchandise we can offer a rate that mirrors a standard delivery rate based on service and distance. You will be required to pay a delivery fee if you choose to reselect an item.
Damaged merchandise or missing pieces must be reported to us within 48 hours of purchase, so please open your packages to check for damages as soon as you receive your item(s). We will work directly with the manufacturer to get damaged or missing merchandise replaced. You must save your original packaging as it is required for replacements.